Electronic locks

/Electronic locks

I can’t open the safe after changing the code.

Perhaps something went wrong during the code change procedure. Please try opening the lock by entering the old (previous) code. If the lock will not open by entering the old code,  please contact us on service@dujardin.nl.

By | 2018-03-14T12:29:25+01:00 maart 14th, 2018|Reacties uitgeschakeld voor I can’t open the safe after changing the code.

If my battery goes dead, will I lose my combination?

No. The combination is retained in the lock even after the power is lost. Simply install a new battery and operate the lock in a normal manner. Again, we highly recommend the use of high quality ALKALINE batteries from known brands ownly, preferably Duracell, Duracell Industrial or Duracell Energizer. They’ve been strenuously tested and proven to [...]

By | 2018-03-07T12:54:36+01:00 februari 2nd, 2018|Reacties uitgeschakeld voor If my battery goes dead, will I lose my combination?

What kind of battery should I use in my electronic lock?

High security electronic safe locks are very sensitive to battery power. We highly recommend the use of high quality ALKALINE batteries from known brands ownly, preferably Duracell, Duracell Industrial or Duracell Energizer. They’ve been strenuously tested and proven to last longer during safe lock operation.

By | 2018-03-07T12:54:26+01:00 februari 2nd, 2018|Reacties uitgeschakeld voor What kind of battery should I use in my electronic lock?

I can not open the safe after entering the safe code.

1. Perhaps you are entering a wrong code. Please check what the correct code could be and try it again. 2. Some electronic locks have multiple codes / users. Please try to open the safe with another code (if available). 3. Some safes have multiple locks, f.e. combination lock and key lock. Please check or [...]

By | 2018-03-07T12:55:13+01:00 januari 19th, 2018|Reacties uitgeschakeld voor I can not open the safe after entering the safe code.

I am sure the code is correct, but still the safe does not open.

If your lock should fail to open when a valid code is entered, check for the following:  The battery voltage may be drained to the point that they will not operate the lock's motor. This can happen if you use low quality batteries or when the battery is almost empty. Replace the batteries and please [...]

By | 2018-03-07T12:55:30+01:00 januari 19th, 2018|Reacties uitgeschakeld voor I am sure the code is correct, but still the safe does not open.

How can I change my safe code?

This is explained in the manual which comes with your safe. If you do not have the manual anymore, you can download it from our website.

By | 2018-03-07T13:03:18+01:00 januari 19th, 2018|Reacties uitgeschakeld voor How can I change my safe code?

The lock does not respond, what to do now?

The battery is empty or has leaked. Please replace the batteries and displose them in an envoronmentally friendly way. Please use high quality ALKALINE batteries from known brands ownly, preferably Duracell, Duracell Industrial or Duracell Energizer. They’ve been strenuously tested and proven to last longer during safe lock operation. 

By | 2018-03-07T12:57:32+01:00 januari 19th, 2018|Reacties uitgeschakeld voor The lock does not respond, what to do now?